Application Closing Date:
Unit Description
We are a 100% subsidiary of KONE Corporation, Finland.
We have been into this industry since 1984.
We have our head quarters in Chennai.
We are No.1 position in Elevator Manufacturing.
We have 44 branches in India.
We have approx. 2700 employees working in Kone India
Purpose
Maintenance Technician’s role is to perform all the service operations on site, according to the service contract requirements, the company policies and the KONE processes.
In some area, mainly depending on the legislation, the work rules (if applicable), the technician skills, the technician turnover, the local field organization and the equipment density, technician specialization may be implemented.
The technician is interacting with the customers and the end-users, the supervisor, the account representative, the KONE Customer Care Centre, technical support, the stock keeper, and inspectors or consultants as assigned.
Responsibilities and Key Activities
1.Responsible for Preventive Maintenance as per Company Norms.
2.Responsible for reducing call-out related to Preventive Maintenance.
3.Accountable to follow Ambassador and Safety Process.
4.Responsible to get sales lead for repair and spares orders.
Skills, Education and Experience
ITI Fresher (Fitter, Mechanical, Wireman or Electrical).
Local language skills. Experience from customer service.
Prior experience of elevator/escalator industry is an asset. Advanced knowledge of electronics.
KONE Competences: Proactive communication, Customer focus, Flexibility, Attention to procedures and guidelines, Collaboration,
Analysis and Problem solving, Detail focus.
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